Warminster Town Council

Accessibility Statement for www.warminster-tc.gov.uk

This accessibility statement applies to www.warminster-tc.gov.uk

This website is run by Warminster Town Council. We want as many people as possible to be able to use this website.

For example, that means you should be able to:

You can access a complete list of all pages contained in the website, easily navigable with keyboard and screen readers, on the Sitemap Index here.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not yet fully accessible:

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you within 3 days.

If you cannot view the map on our ‘contact us’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact: The Town Clerk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us here http://www.warminster-tc.gov.uk/contacts/

Technical information about this website’s accessibility

Warminster Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances’, ‘the exemptions’ or ‘the non-compliances and exemptions’ listed below.

Non-accessible content

Non-compliance with the accessibility regulations:

Disproportionate burden

We have not yet identified anything as a disproportionate burden under the terms of the legislation.

Navigation and accessing information

Interactive tools and transactions

Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.

Our forms are built and hosted through third party software and ‘skinned’ to look like our website.

We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations.

We will make another assessment when the supplier contract is up for renewal, likely to be in [rough timing].

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

For example, we do not plan to fix PDFs or other documents (published before 23 September 2018 — unless users need them to use a service).

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

Our accessibility roadmap shows how and when we target to improve accessibility on this website:

Phase 1: September to October 2020

Phase 2: November 2020 to February 2021

Phase 3: March to April 2021

Preparation of this accessibility statement

This statement was prepared on 17th September 2020. It was last reviewed on 17th September 2020.

This website was last tested on 14th September 2020. The test was carried out by DesignerMark.

We used official guideleines on best practice to review and test each page.

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